Last Updated: 11/03/2025

Welcome to Van City Trees. By accessing and using our website, services, and products, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchases or using our services.

1. Acceptance of Terms

By using Van City Trees, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you must not use our services.

2. Age Restriction

You must be at least 19 years of age to purchase cannabis products from Van City Trees. By placing an order, you confirm that you meet this age requirement. We reserve the right to request valid government-issued identification upon delivery.

3. Product Availability & Pricing

All products are subject to availability and may be limited in quantity. Prices are subject to change without prior notice. We strive to provide accurate product descriptions and pricing but do not guarantee that all information is error-free. Van City Trees reserves the right to refuse or cancel orders containing incorrect pricing or information.

4. Orders & Payments

• Orders must be placed through our official website, Van City Trees.

• We accept payments via designated methods as listed on our website.

• All transactions are encrypted and secure. Van City Trees is not responsible for any third-party payment processing issues.

• All sales are final. Refunds or exchanges may be granted only under specific circumstances outlined in our Refund Policy.

5. Delivery Policy

Van City Trees currently delivers across Toronto and the Greater Toronto Area (GTA). By placing an order, you acknowledge that:

• A valid government-issued ID matching the order details must be presented upon delivery.

• We do not deliver to public spaces or non-residential addresses.

• Delivery times may vary based on demand, traffic, and weather conditions.

• Any orders that cannot be delivered due to incorrect address information or failure to provide proper identification may be canceled, and a restocking fee may apply.

6. Returns & Refunds

Due to the nature of cannabis products, all sales are final. Refunds and replacements are only offered in cases where:

• You receive a defective or damaged product.

• Your order is incorrect due to an error on our part.

Customers must report any issues within 24 hours of receiving their order by emailing info@vancitytrees.com.

7. Compliance with Laws

You agree to use Van City Trees services in accordance with all applicable local, provincial, and federal laws. Van City Trees is not responsible for any legal consequences resulting from improper or unlawful use of our products.

8. Prohibited Activities

Users of Van City Trees agree not to:

• Use our services for any unlawful or fraudulent purposes.

• Provide false information when creating an account or placing an order.

• Attempt to interfere with the security of our website.

• Resell, distribute, or share our products in violation of applicable laws.

9. Intellectual Property

All content on Van City Trees, including logos, images, product descriptions, and text, is the intellectual property of Van City Trees and may not be copied, reproduced, or used without our explicit permission.

10. Disclaimer of Liability

Van City Trees is not responsible for:

• Any misuse of cannabis products purchased from our website.

• Any adverse effects resulting from the consumption of our products.

• Any delays or disruptions in service due to unforeseen circumstances such as natural disasters, internet failures, or supplier shortages.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

12. Changes to Terms & Conditions

Van City Trees reserves the right to modify these Terms & Conditions at any time. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

• Email: info@vancitytrees.com

• Phone: (647) 333-2800

• Website: Van City Trees